Frequently Asked Questions

Our showroom is located at #8  2663 Kilpatrick Ave, Courtenay, BC, V9N 7C8. 

We serve homes and businesses in Central and North Vancouver Island as well as Powell River, BC.  - Comox Valley, Courtenay, Comox, Cumberland, Campbell River, Port McNeil, Port Hardy, Qualicum Beach, Parksville, Nanaimo.

Yes!  All our estimates are provided at no charge.

Yes!  We are happy to do an in-home consultation to measure for a quote if you're not able to come to us.

We are a local, family-run business with over 25 years of experience in the stone industry.

We are trustworthy, experienced and reliable.

We strive to provide 100% customer satisfaction with every job.

We truly care!

We provide quality, custom Quartz and Granite countertops, fireplaces, outdoor kitchens, hearths, mantles, showers and tub surrounds. 

We have access to many wholesale suppliers to provide us with a variety of quality products.  Visit our wholesalers page to browse their catalogues of products available to us.

We strive for 100% customer satisfaction with every job, but on the rare occasion that there's a manufacturer's defect or problem with our work, we endeavor to fix the problem promptly.  Different products will have different warranties which will be explained in our quote.  

If you are not 100% satisfied with your stone project, let us know and we will make it right. 

Yes!  Outdoor kitchens are one of our specialties!

Granite is a coarse grained crystalline igneous rocks composed primarily of quartz and feldspar. It is 100% natural and forms from slowly cooling magma (silicate melt) that is subjected to extreme pressures deep beneath the earth’s surface. 

With public awareness increasingly turning to the use of natural materials in the home granite has become the counter top of choice for today’s home owners. 

Unlike laminates and solid-surface materials, a hot frying pan has no effect on granite’s mirror like finish. The diamond-like hardness of granite makes it virtually impervious to abrasions, stains, and extreme heat. Most importantly, by choosing a granite countertop you not only give your kitchen everlasting performance and beauty, you also increase the value of your home.

Quartz is manufactured using 95 percent ground natural quartz and 5 percent polymer resins.  Quartz is a great choice for kitchens and bathrooms because it tends to be more resistant to scratches, chips and cracks than other surfaces. It also resists water damage, stains, mold and bacteria because it is less porous than granite.

Quartz is heat resistant but not heat proof. A trivet is recommended for hot pots out of oven. 

Dekton is a sophisticated mixture of more than 20 minerals extracted from nature, and uses exclusive TSP technology in its manufacturing process to sinter particles making them bond with each other. It is ultracompact, the press generating 25,000 tons of uniform pressure, which results in no micro-defects that cause tension or weak points and an almost null porosity.

Dekton is functional, highly durable and looks great, and is ideal for any application, even in the most demanding conditions.

Being a man made product, Quartz countertops are maintenance free. Only use a mild soap and water to clean the countertops. Do not use any harsh chemicals or acidic cleaners. We recommend Simple Green all purpose cleaner.  

Quartz is heat resistant but not heat proof. A trivet is recommended for hot pots out of oven.   

For more detailed information including cleaning up spills and general maintenance of your quartz countertops visit our care & maintenance page.

One of the biggest fears people may have about natural stone is the maintenance that it requires. Natural stone comparatively involves the same level of care and maintenance as any other counter top or floor would. Just like any hardwood furniture or floor, some care is necessary. 

The best care you can give your natural stone is preventative care. By following a few suggestions, your countertops will last a lifetime while maintaining a brand new appearance.

Granite is more suited to deal with high temperatures, but we still advise to take the same precautions as you would with Quartz to ensure the longevity of your stone.

For more detailed information including sealing your countertops, cleaning up spills and general maintenance of your granite countertops visit our care & maintenance page.